Privacy Policy
Introduction
Odex.lk (hereinafter referred to as “we”, “our,” “us”, and” Institute”) is engaged in the business of providing online educational services under the brand Odex.
This document sets out the privacy policy and the teacher's policy which govern the use of the website www.odex.lk (“Website”).
Please read the following Privacy policy of the services made available on www.odex.lk or the equivalent Odex.lk Mobile Application available on Google Play, ("Odex.lk App”/ “Website”). The Odex.lk App or website on which the Services are availed may together be referred to for convenience as the “Platform”.
By viewing the odex Platform, you agree to be bound by the terms of this Privacy Policy.
By using the odex Platform and/or by providing Your information, you consent to the collection and use of the information You disclose on our website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree to the foregoing, please do not continue to use or access our website.
Odex will permanently delete any account that does not comply with our privacy policies, teachers policy and terms & conditions
Collection of Personally Identifiable Information
1. We may collect and process the following data about you:
Information that you provide: This may be by filling in forms on our site, providing us with your business card or contact details, providing us with your information in registering for our services, using our client support tools, and/or by corresponding with us by phone, email, or otherwise. This includes information provided at the time of registering to use our site, subscribing to our trial or paid services, posting material, or requesting further information and/or services. We may also ask you for information if you report a problem with our site. The information that you provide to us may include name, email address, address, and telephone number and other such information as may be communicated to, or provided by you, as well as the details contained in your query;
Browsing and Cookies: No personal information such as your name, address, contact phone number, or email address will be collected if you are only browsing our site, but we use cookies on our site as specified below (this mentioned under the topic of cookies).
For additional details of transactions carried out through our site or other types of information collected by us you may contact us at odex.online.lk@gmail.com
2. You are solely responsible for
· maintaining the strict confidentiality of your Personal User Information
· not allowing another person to use your Personal User Information to access the Services
· any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account
· ensuring that the information submitted by you complies with our terms and conditions
· ensuring that the information provided by you is correct and updated from time to time.
You agree to immediately notify Odex in writing by email to odex.online.lk@gmail.com of any unauthorized use of your Personal User Information or any other breach of security. Odex is not and shall not be liable for any harm arising from or relating to the theft of your Personal User Information that is under Your control, your disclosure of your Personal User Information, or the use of your Personal User Information by another person or entity.
Where we store your personal data and how long for
Our site is hosted on servers located in Sri Lanka, and support is being provided for our site by our IT partner based in Sri Lanka.
Unfortunately, the transmission of information via the internet is almost never completely secure. Although we will do our best to protect your personal data, we cannot guarantee the complete security of your data that is transmitted to our site or otherwise gathered by us; any transmission and supply of personal data to us are at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access to it.
We will keep a copy of any personal data obtained from you through our site, or otherwise, for as long as we believe is reasonably required, or such a longer period as may be required for legal, audit, and compliance purposes.
Uses made of the information
We use information held about you in the following ways:
· To provide you with information via post, email, or telephone, about our products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
· To carry out our obligations arising from any contracts entered into between you and us or to enable us to provide our services and to deal with any query you have raised;
· To notify you about changes to our services;
· To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes, and as part of our efforts to keep our site safe and secure.
Disclosure of your information
We may disclose your personal information to any member of Odex.lk, provided however that we shall remain responsible for the treatment by such group members of your personal data in accordance with this Privacy Policy.
Our general policy is not to disclose any personal data to a third party outside of Odex.lk except with your prior consent. However, we may disclose your personal information to third parties:
· If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
· If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
· If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, in order to enforce or apply our terms of business and other agreements; or to protect our rights, property, safety, or that of our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
· We do not disclose personal information about identifiable individuals to advertisers, but We may provide them with aggregate and/or anonymized information about You to help advertisers reach the kind of audience they want to target. We may make use of the information we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisements to that target audience.
Legal basis of our processing of your personal data
We process your personal data on the basis of your consent (in relation to sending you marketing information following your submitted request through our site), (alternatively or additionally) for our legitimate interests of promoting, growing, and developing our business and, where you are a user, in order to perform our obligations under the contract between us.
User rights about the information
You have the right to ask us not to process your personal data for marketing purposes. You may also choose not to receive publications or certain other communications from us by explicitly indicating so in the appropriate section of the Registration Form or by opting out by phone, email, or via direct marketing emails sent to you. Please note that under applicable legislation you may be entitled to access any information we hold on you, you may request the rectification of inaccurate data concerning you, you may object to the processing of your personal data, and request that your details are deleted from our Salesforce and Pardot databases at any point of time, however you should be aware that if your details are deleted by us, this will mean we will have no further records of you and that you, therefore, may receive unsolicited communications in the future.
Our site may, from time to time, contain links to and from the websites of our group companies, partner networks, clients, and/or affiliates. If you follow a link to any of these websites, please note that these websites are subject to their own privacy policies and we do not accept any responsibility or liability for these sites and policies. Please check these policies before you submit any personal data to these websites.
Access to information
Under Applicable Legislation, where we are the controller of any personal data we hold on you, you also have the right to verify whether we hold your personal data and (have) access your personal data. Any data access request directed at us may be subject to a reasonable fee to meet our costs in dealing with your request.
Information Safety
All information is saved and stored on servers that are secured with passwords and pins to ensure no unauthorized person has access to it. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Cookies
Our site uses cookies to distinguish you from other visitors to provide you with a better experience and to help us improve our site. By continuing to browse our site, you are agreeing to our use of cookies as stated below.
A cookie is a small data file placed on the hard drive of your computer when you visit a website. A session cookie expires when you end your session (i.e. close your browser). A persistent cookie stores information on your hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A web beacon is a small string of code that represents a clear graphic image, a redirect URL, or JavaScript and is used in conjunction with a cookie.
Our site may use session and persistent cookies. The cookies placed by our server are readable only by us, and cookies cannot access, read or modify any other data on your computer. We may use web beacons alone or in conjunction with cookies to compile information about your usage of our site and interaction with emails from us. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to our site, in order to improve our site and email communications.
Our site may contain links to other websites including share and/or like buttons. These other websites, services, and applications may set their own cookies on users' computers, collect data or solicit personal information. You should refer to their privacy policies to understand how your information may be collected and/or used by them.
· Preference Cookies-We use preference cookies to collect information about your choices and preferences and to allow us to remember language or other local settings and customize our site accordingly.
· Analytical Cookies-We also use analytics cookies to collect information about your use of our site and to enable us to improve the way our site works. For example, analytics cookies show us which are the most frequently visited pages on our site, help us record any difficulties you have with our site, and show us whether our advertising is effective or not. This allows us to see the overall patterns of usage on our site, rather than the usage of a single person. We use the information to analyze the site traffic, but we do not examine this information for individually identifying information.
· Marketing Cookies-We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, may show our ads on sites across the internet. We, and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website. Remarketing cookies used by us expire after 30 days.
Teaching Policies
To ensure a high-quality experience for our community, Odex.lk maintains a set of guidelines that every class and teacher must meet in order to remain on the platform. Read on to learn what makes a quality class and what policies and processes we have in place to support the safety of everyone in our community.
The teacher may receive a warning to their account for violations of our Terms and conditions/or our privacy policies. A warning will be sent to the teacher's email address. Warnings do not limit account activity but can lead to your account becoming permanently disabled based on the severity of the violation.
Class Quality Guidelines
While we are an open platform, all classes on Odex.lk need to meet the following criteria.
1. Teach on a Permitted Topic
Odex.lk classes cover a wide variety of topics related to academic studies and skills development. There’s a lot of room for unique and specific skills and expression within these fields, but some topics are limited on odex.lk.
The following class topics are not permitted on Odex.lk:
· Classes focused on passive income business strategies, amassing fast followers, or promising financial outcomes
· Classes about dating, romance, or relationships
· Classes about teaching on other educational platforms
· Classes that show students how to resell existing products or services (such as drop-shipping or multi-level marketing)
· Classes about medical content or that are related to the medical field (e.g., holistic medicine, dieting, nutrition, weight management)
· Classes that focus on or consistently reference any of the following: religion, spirituality, politics
· Classes about fitness and/or exercise
· Classes that focus on pet care (e.g., grooming, training)
· Classes that focus on beauty regimens or cosmetology
2. Include an Introduction Video
Any teacher can publish an introductory video of their choice. If so published, the following instructions should be followed.
Your intro video is basically the movie trailer for your class. It’s the first thing students see when they click on your class and the only part of your video content that non-members can see. At a minimum, the intro video should:
· Be the very first lesson in your class.
· Stand on your own and clearly explain what the class is about.
· Let students know what they’re about to learn and what they can expect.
· Provide more information on your experience with the class topic and background.
3. Include a Class Project
At Odex.lk, we believe real learning happens through doing. As such, all classes on Odex.lk need to have a clear and engaging project component. At a minimum, it should include:
· Reading materials
· Clear instructions that specify what students should do or make during or after taking your class.
4. Include Well-Organized Content
Great instruction requires a solid structure based on a lesson plan or course outline. At a minimum:
· Each of your video lessons must have a clear title that reflects the content of the lesson.
· Each class or video section should only be uploaded once. Classes that are overly repetitive in the content may be removed.
5. Meet Standards for Audio & Video Quality
High-quality audio and video ensure students can stay focused on learning. Keep in mind:
· The audio in your class must be clear and easy to understand. It should also be free of distracting background noises, such as hums, fuzziness, crackling, or echoes.
· Your audio should sync with your video footage and come out of both channels.
· Your video must be high resolution (1080p) and shot with a steady camera, clear lighting, and framing.
· Screencasts, images, and text must be sharp, not blurry or pixelated.
6. Vary Visual Presentation
We require that teachers include a variety of visuals and/or visual formats, such as adding in on-screen text, slides, or example images, to help emphasize key takeaways or explain complex ideas. Even switching up camera angles can break up static shots and keep students engaged. Classes should not showcase one static picture or slide for the entirety of a lesson.
In addition to varied visuals, within each class:
· Talking head shots need to be well-lit with professional backdrops.
· Slides need to be well-structured and visually appealing.
· Avoid rambling, ums, or excessive pauses.
7. Limit Self-Promotion
Within your classes, It' s prohibited to the marketing your brand. (e.g., discussing your personal brand or business; encouraging students to follow you on social media or visit your website; sharing logos or another personal branding)
You are permitted to refer to any of your previous Odex.lk classes anywhere within a class as long as the reference is in support of student learning (e.g., it provides prerequisite information or complements your teaching in the current lesson).
8. Foster Genuine Learning
We support authentic, inspired learning and all classes on Odex.lk are, first and foremost, educational. Therefore:
· Classes may not consist simply of a walkthrough, review, or demo of a certain website or tool without any added knowledge-based value from the teacher.
· We don’t permit classes that guarantee or promise a specific outcome or are geared primarily towards helping students achieve a static or monetary reward (i.e., “get rich quick” schemes) or a follower count on a platform (i.e., “hacks” for growing your Instagram audience).
9. Meet Our Minimum Engagement Requirements
All classes on Odex.lk will be required to meet a minimum threshold of engagement, which will apply to all classes.
Teachers have facilitated to upload of class videos and teachers can select the watch time and the duration of the video displayed.
Class Moderation
1. Why Odex.lk Classes Are Moderated
Odex.lk is intended to be a safe, educational, and engaging community. For this reason, classes published on the platform are moderated daily to ensure adherence to our Class Quality Guidelines, Community Guidelines, and Teaching Policies. We reserve the right to remove any content posted to the platform that we deem to be in opposition to this stated intention or otherwise conflicts with our mission.
2. How Does the Moderation Process Work?
To ensure that all classes meet our guidelines, Odex.lk’s team of moderators reviews every class that has some complaints.
If we find any violations in your class, you’ll receive an email within 72 hours of publishing it, and your class will be closed, which means students will no longer be able to access it. In some cases, you may have the opportunity to make updates to your class in accordance with our guidelines. From there, our team will re-review your class and reopen it to students if possible. Classes that are not reopened may be permanently deleted by the Odex.lk team.
3. How Does the Strike System Work?
Odex.lk has a three-strike system for violations of our Class and Teaching Guidelines. If a violation is found, it is recorded internally. After an Odex.lk user receives 3 strikes, our moderators review the total account history of the user and the timeline in which the strikes occurred.
· Strikes are rolled back on a 6-month basis, meaning that in order to have your account closed for a violation of our Guidelines, all 3 strikes must have been issued within a 6-month period.
· If a class is removed due to content violations, that class will not be accessible to students and the teacher will no longer be eligible to receive royalties or referral bonuses for the removed class.
· In cases of impersonation, illegal, or fraudulent activity, users may have all of their content or entire profiles removed without any strikes being issued. For more information, please visit our Terms of Service.
If you have any questions at all about Odex.lk’s Class Quality Guidelines or moderation process, email the Teacher Support team at odex.online.lk@gmail.com, and we’ll get back to you as soon as possible.
Additional Rules on Teaching
Teachers who fail to adhere to these rules may result in class or account removal.
As a teacher,
· You must upload a minimum of 1 class every 30 days.
· You are fully responsible for the ownership of the content you share on Odex.lk, and we have a zero-tolerance policy for violations of intellectual property rights or impersonation. Even if you own the content that you are publishing to Odex.lk, you may not publish classes that you are not directly teaching yourself. This includes, but is not limited to, content that is copyrighted or trademarked by another party and PLR (Private Label Rights) content.
· Odex.lk is only a platform that facilitates meeting teachers and students. We do not take responsibility for the quality of the class content. all the responsibility for the class content goes to the teacher.
· If you are teaching as a company or as part of a collective of multiple teachers working together as a single entity, the owner of the account (the individual associated with the email account on file) remains responsible for any account strikes pertaining to policy violations. Please note that Odex.lk cannot split royalties or referral bonuses between multiple parties. In the event of a disagreement over content ownership between parties, Odex.lk will not take responsibility for that.
· You must have the proper authorization for any supplemental material included in your class, such as images or music tracks.
· You may not prompt students to make additional payments outside of the Odex.lk platform in order to complete, show completion or participate in a class.
· You should not direct students to competing educational platforms within your class or activities on Odex.lk.
· You should not suggest or indicate that your class was produced with or by Odex.lk, nor should you represent that you have an official relationship with Odex.lk off the platform.
· You may not publish classes into our catalog that are available for free off of Odex.lk.
· A teacher must not harass an Odex student in any way, either mentally or physically, inside or outside his class. If there is any complaint regarding such an incident, the concerned teacher should personally face the legal problems related to it. As Odex is only a platform where teachers and students meet, Odex is not responsible for the agreements made between teachers and students.
· No activity or statement should be made which damages the reputation of the institution.
· Company' s brand name should not be used for personal promotion.
Can I publish a class that is available for free off of Odex.lk?
No, we do not allow teachers to publish classes into our catalog that are available for free elsewhere. You can, however, share a portion of your class for free (i.e., your first video lesson) with your external networks as a marketing tactic for your full class.
Identity Verification
Nothing is more important to us than the safety of our community. To prevent abuse, we verify some users’ identities, which helps us block fraud and ensures the authenticity of content being posted on Odex.lk.
Teachers' identity verification is done manually. If the teacher sends the required documents that we requested, Odex.lk administration team will verify the identity of the teacher and the teacher gets approval to visit Odex.lk as a teacher.
Documents requested from the teacher:
· Filled application form
· Copy of National Identity Card (Both Sides)
· Copy of bank account pass book first page
· Current address
· filled signature verification form
What can I do if my Odex.lk class is hosted on another site without my permission?
Odex.lk takes the intellectual property rights of our teachers very seriously, and we employ industry standard protections for teacher content on the platform. However, we are aware of sites that fraudulently share Odex.lk classes without the teacher' s permission.
Our Administration team logs official complaints against these sites, but we encourage teachers to take action and protect their intellectual property by submitting a DMCA (Digital Millennium Copyright Act) takedown request to the website’s host. As the copyright holder of the class content, you have the underlying responsibility to report such behavior and protect your intellectual property.
If you discover your Odex.lk content has been uploaded to another site without your permission, in addition to filing a DMCA takedown request, you can report it to Odex.lk by emailing Odex.online.lk@gmail.com. We appreciate being notified of content piracy as it helps us be more vigilant in protecting your content on our platform.
changes to our privacy policy
This policy may be updated by us from time to time, so please check this policy periodically to ensure you are aware of our latest policies.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Odex.online.lk@gmail.com Complaints should be sent to the same address.